6 January

Each year on 6 January National Cuddle Up Day encourages everyone to snuggle up with someone for the health benefits. This year there might be more people doing it than usual.

As we begin Lockdown 3.0, rather than us giving you some pithy observations, we’d just like to let you know (as you probably already did) that the biggest thing about credit control is building and maintaining positive relationships with your customers.

All the things shown in today’s graphic, our Credit Pyramid, are merely blocks to put in place so that if a relationship with one of your customers breaks down and the courts become involved, you’ll have right on your side.

Hopefully though, if you’ve got strong, honest and (perhaps most importantly) personal relationships in place you won’t need to be wielding the stick.

So, stay safe, and with luck you’ll be able to exercise National Cuddle Up Day with your customers when it’s safe to do so again.

#creditcontrol #debtrecovery #cashflow #ihatethatduck